• • To maintain optimal printer performance, Canon printer automatically perform cleaning based on its condition. During this cleaning process, a small amount of ink is consumed, which may include all colours of ink.
    [Cleaning Function]
    The cleaning function helps remove air bubbles or clogs from the print head nozzles, preventing degradation in print quality or nozzle blockages.
  • Replacement parts for printers will be available for five years after production is discontinued. Depending on your model, we may recommend replacing it with a new unit or one that offers similar performance as part of our maintenance service. In such cases, you may find that supplies or accessories for your model are no longer available, or that compatible operating systems may change.
  • To achieve optimal print quality, use the ink within six months of opening.
  • Depending on your device, whether it is a computer or a smartphone and its operating system, the estimated ink level information displayed on your screen may differ from what appears on the printer’s operation panel. Additionally, some parts of the estimated ink level message shown on the printer may not be visible or may appear at different times. Canon recommends using the information displayed on the printer’s operation panel as your primary reference, noting that this information serves only as a guideline.
  • Depending on the type of paper and print settings, colour ink may still be used even when you print a monochrome document. If any colour of ink runs out, you will need to replace the ink cartridge.
  • You must install ink cartridges of all colours, regardless of whether you are printing in monochrome or colour. If any ink cartridges is not installed, an error will occur, and printing will not be possible.
  • When you use the Canon printer for the first time after installing the bundled ink cartridges, the printer consumes a small amount of ink to fill the nozzles of the print head. As a result, the number of sheets you can be printed with the initial set of ink cartridges is fewer than the subsequent cartridges.
  • The printing costs mentioned in the brochures or on the website are based on consumption data from the second and subsequent ink cartridges, not the first one.
  • You need to install ink cartridges of all colours whether you perform black and white printing or colour printing. If any of the ink cartridges is not installed, an error occurs and you cannot perform printing.
  • For warranty details, please contact a Canon authorised sales representative in your country or region.
  • Ink cartridges sold are generally meant for use with printers sold in the same region. The ink cartridges may bear unique labels or configurations and may not be compatible for use with printers sold in another region. To ensure optimal performance of your printer, please check with your local Canon office or authorised Canon reseller before relocating your printer from the location of purchase.
  • Please be aware that if a problem arises from using non-genuine ink cartridges (including those refilled with non-genuine ink through methods such as making a hole in the cartridge), a fee will be charged for repairs, even during the warranty period. Keep this in mind when using non-genuine ink.
  • Using non-genuine inks may affect the printer’s performance and print quality. In rare cases, where there are no safety concerns, non-genuine inks can cause the print head to overheat and emit smoke due to the absence of certain ingredient found in genuine ink.
    [Note: This does not apply to usage of all non-genuine inks.]
  • Information on Received Faxes:
    By default, received faxes are printed immediately upon receipt. Additionally, faxes are automatically stored in the printer’s memory. However, there is a limit to the number of faxes or subjects that the printer can store. When the memory reaches its capacity, the most recently stored faxes will overwrite the earliest ones.

As long as paper is loaded, the printer will continue to print even if ink levels are low. However, if ink is insufficient, printed faxes may appear unclear due to ink blurring. If the memory is full, older faxes will be deleted first, which may prevent you from accessing them either in printed form or from the printer’s memory.

Therefore, if you plan to use the fax feature, ensure that there is sufficient ink beforehand. We also recommend changing the ink cartridge early to avoid running out of ink during fax printing. Check the remaining ink levels and review printed pages immediately after receiving faxes. If any faxes remain in memory, you can reprint them after installing a new ink cartridge.

If you select [Do not print] for [Received documents] under [Auto print settings] in the FAX settings on the printer’s operation panel, received faxes will not be printed immediately. Instead, they will be stored in memory, allowing you to select and print them later. With this setting, if the printer’s memory reaches its limit, it will not receive any new faxes and stored faxes will not be overwritten automatically.